The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The executive twin room was incredibly spacious, providing ample room for our luggage and an enjoyable stay.” view full review
Good Steamboat
“We had a great time enjoying the Steamboat night, a unique dining experience that added flair to our stay.” view full review
Excellent Shower
“The shower had great pressure and hot water, making for a refreshing and relaxing experience after a long day.” view full review
Quality Entertainment
“I appreciated the large LCD TV in our room which provided excellent entertainment during our downtime.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Guest Parking
Electric kettle
Services
Laundry
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Garden area
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Show more
Location
Mile 1 1/4, Jalan Leila, P.O.Box 211,
Sandakan,
Malaysia,
Sabah
Map view
Mile 1 1/4, Jalan Leila, P.O.Box 211,
Sandakan,
Malaysia,
Sabah
City landmarks
Jalan Pryer
Sandakan Central Market
2.3
km
Museum
Agnes Newton Keith Home
2.8
km
Church
The Parish of St Michael and All Angels
2.4
km
Jalan Leila Jalan Cecily and Jalan Bokara
Kg Pukat Fisherman Village
860 m
Pagoda
Puu Jih Shih Buddhist Temple
3.0
km
Church
St. Mary's Cathedral
2.4
km
St. Mary Cathedral Catholic Church
1.3
km
Bandar Ramai Ramai Wet Market
930 m
Night Market
1.1
km
Pusat Bandar Sandakan
Sandakan Heritage Museum
2.1
km
St. Michael's and All Angels Church
1.5
km
Temple Puu Jih Syh
1.5
km
Island
Lankayan island
1.9
km
Burung walet
1.3
km
Park
Sandakan Rainforest Park
1.9
km
Jln Singapura
Sam Sing Kung
1.7
km
H45 Jalan Singapura
Goddess of Mercy Temple
1.4
km
Tanah Merah Wet Market
1.5
km
Lobster
1.5
km
Basel Church Sandakan
1.5
km
Church
Seventh-day Adventist Church
1.5
km
Ti Tsang Pusa Temple
1.6
km
Mosque
Masjid Jamek As Sheikh Hasbullah At Tohiri
2.1
km
Cemetery
Japanese Cemetery
2.4
km
Clock Tower
1.7
km
Lebuh Tiga
Malaysia Fountain
1.8
km
Pusat Bandar Sandakan
Sandakan Liberation Monument
1.9
km
Jalan Bokara
Pasir Putih Beach
2.1
km
Singapore Road
Three Saint Temple
2.3
km
Nearby
Star Cineplex Sandakan
220 m
Restaurants
Nam Chai Restaurant
230 m
1 Jalan Leila Ground Floor
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean
Spacious rooms
Under renovation
Limited dining options
7.0/10
Very good
Rooms
7.9
Location
6.6
Service
7.7
Dining
6.5
Guest reviews
7.0/10
based on 15 reviews
8.2
8.2/10 based on 84 reviews
Scott
United States,
June
2024
6.4/10
The hotel offers basic comforts with clean linen and tea-making facilities in rather spacious rooms with comfortable beds. The service was accommodating, and the staff were friendly, though one staff member appeared bored playing a game on his mobile. The location, although quite far from my work, provides access to nearby attractions like Tanah Merah's Bah Kut Teh outlet and Sim-sim seafood restaurant. The dining experience was mediocre, with limited dishes available during breakfast hours. The hotel is under renovation, and the stuffy and smelly atmosphere might put off some visitors.
Rooms
7.0
The rooms were nice and offered basic comforts with clean linen and tea-making facilities. They were rather spacious and had comfortable beds.
Service
8.0
The service was comfortable, with accommodating and friendly staff. However, one staff member seemed bored playing a game on his mobile.
Location
6.0
The location, although quite far from my work, is convenient for visiting nearby attractions such as Tanah Merah's Bah Kut Teh outlet and Sim-sim seafood restaurant. However, the hotel is about 3 kms out of the main town of Sandakan, which might be a drawback for some.
Dining
6.0
The dining experience was so-so, as most of the main dishes were out by 9 am. The food was plentiful but catered more to local tastes than Western preferences.
Facilities
5.0
The facilities were average, although the hotel is currently under renovation. The atmosphere inside was stuffy and smelly, possibly due to ongoing renovations.
Jim
United States,
June
2024
6.6/10
The hotel rooms are clean and spacious, equipped with all the necessary facilities like coffee making amenities, TV, and room service. However, the proximity to the staircase leads to excessive noise when other guests slam the doors, which can be disruptive. The hotel is in good condition and cleanliness is commendable.
Rooms
7.0
The rooms had a bad smell but are clean and in good condition, providing all necessary facilities such as coffee making, TV, and room service.
Service
6.0
The staff included individuals who had difficulty with English but were friendly and accommodating. A staff member was observed being bored and playing a game on his mobile. Laundry service is available.
Location
5.0
The hotel's location is about a 10-minute drive from the city, with free parking available in a safe area. However, being about 3 kilometers outside the main town of Sandakan might deter some visitors. The city itself is described as depressing with a negative vibe.
Dining
8.0
The dining experience was enjoyable, particularly the ribs, although it may not cater well to foreign guests. The food was well-received by both my family and friends.
Facilities
7.0
The hotel offers down duvets and fresh linen, however, no specific comments were made about other facilities.
Ralph
United States,
June
2024
7.6/10
The hotel offers very clean and spacious rooms that are always kept in good condition even when children make a mess daily. The service was accommodating, although there was a slight language barrier at times. The location is suitable for leisure walks and a short drive from the town center. The dining options were adequate but could use some improvement. The hotel facilities were well-maintained and functional.
Rooms
9.0
The rooms were very clean and spacious.
Service
7.0
The service was accommodating, despite occasional language difficulties.
Location
8.0
Ideal for leisure walks and a short drive from town.
Dining
6.0
The dining options were adequate but could be better.
Facilities
8.0
The hotel facilities were well-maintained and functional.
Raymond
United States,
June
2024
7.0/10
The hotel offers spacious and clean rooms with comfortable beds, ideal for families. The service was friendly and accommodating, although there were minor language barriers. The location, while a bit out of the main town, provides free parking and easy access to nearby attractions. The dining options, although not exceptional, offer adequate choices for guests. Overall, a decent value for money option with some room for improvement in certain areas.
Rooms
8.0
The room was clean and comfortable for our family of three.
Service
7.0
The staff, while friendly, had some difficulty understanding English.
Location
7.0
The hotel is about a 10-minute drive to the city with free parking. It's safe but may not suit business travelers.
Dining
6.0
The dining experience was average, with limited options during our visit.
Facilities
7.0
The hotel offers laundry services for added convenience.
Frank
United States,
March
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms were large and light, with comfortable beds, always kept in clean and good condition despite our children making a mess every day. The service was friendly and accommodating, though I did notice one staff member who seemed a bit bored playing a game on his mobile. The location was decent, requiring a 10-15 minute drive from the town center but might put some off being about 3 kms out of the main town. The dining options were plentiful but more suited to local tastes than western palates. The hotel facilities were good overall, although some areas were under renovation.
Rooms
8.0
The rooms were rather spacious and had comfortable beds.
Service
7.0
The service provided was friendly and accommodating.
Location
6.0
The hotel is okay but needs a 10-15 minutes drive from the town center.
Dining
6.0
The dining experience was so-so, with some main dishes running out early in the morning.
Facilities
7.0
Overall, the facilities were decent, with some areas under renovation.
Clean
Under renovation
Bill
United States,
March
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were clean, spacious, and had all the facilities I needed, such as coffee making, TV, and room service. The service was friendly and accommodating. The location, although slightly out of the main town, was safe and convenient with free parking available. The dining experience was enjoyable for local tastes. Overall, a comfortable and value-for-money stay.
Rooms
9.0
The rooms were very clean and spacious, offering basic comforts like clean linen and tea-making facilities.
Service
8.0
The staff was very friendly and accommodating, making my stay enjoyable.
Location
8.0
The location, slightly out of the busy town, was safe and convenient with free parking available. It's a great spot for those who want to explore nearby attractions like Tanah Merah's famous Bah Kut Teh outlet or seafood restaurants at Sim-sim.
Dining
7.0
The dining experience was enjoyable for local tastes, but it may not cater well to foreigners.
Facilities
7.0
The hotel facilities were adequate for my needs, although some areas were under renovation.
Clean
Slightly out of town
Howard
United States,
February
2024
7.4/10
The hotel offers clean, spacious rooms with comfortable beds and all necessary facilities, making it a comfortable stay for three guests. The service is accommodating and friendly, though some language barriers were encountered. The location, just a 10-minute drive from the city with free parking, is safe and convenient, though it might be a bit far from Sandakan town center. The dining experience was average, especially during breakfast. Overall, a value-for-money option with a few minor downsides.
Rooms
9.0
The rooms were clean, spacious, and had all the facilities we needed for a comfortable stay.
Service
8.0
The staff was very friendly and accommodating, despite a minor language difficulty.
Location
7.0
The location is convenient, about a 10-minute drive from the city with free parking and easy access to nearby attractions.
Dining
6.0
The dining experience was average, especially during breakfast hours with limited options available.
Facilities
7.0
The hotel facilities are decent, meeting basic needs for a comfortable stay.
Janet
United States,
December
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms were very comfortable and clean, equipped with all the necessary facilities like coffee making amenities, TV, and room service. However, the proximity to the staircase led to a lot of noise from other guests slamming doors, which was quite disruptive.
Rooms
8.0
The rooms were very clean and spacious, offering great comfort.
Service
7.0
The staff was super friendly and accommodating, although I faced some language barrier issues.
Location
6.0
The hotel is about a 10-minute drive from Sandakan town center, providing free parking in a safe area. However, I found the surroundings to be a bit stuffy and in need of air freshener.
Dining
7.0
The dining experience was satisfactory, but arriving at 9 am meant missing out on some main dishes. However, it offered good value for money.
Facilities
8.0
The hotel offers laundry services, which is a convenient facility for guests staying longer.
Ted
United States,
December
2023
7.8/10
The hotel is conveniently located in Sandakan, about 10 minutes' drive from the city center, with free parking in a safe area. The staff is super friendly and helpful. However, the surrounding city has a somewhat depressing vibe, and the rooms can be noisy when other guests slam doors.
Rooms
8.0
The rooms are spacious, clean, and equipped with all the necessary facilities like coffee-making amenities, TV, and room service.
Service
9.0
The staff was super friendly and helpful throughout my stay, although a team member seemed a bit bored playing a game on a mobile device. They were also accommodating when I had difficulty with English.
Location
7.0
The hotel is a short drive from Sandakan town center in a slightly quieter area, making it ideal for those seeking a break from the busy town.
Dining
7.0
The dining experience was enjoyable, particularly the pho, but I would suggest skipping the breakfast as it wasn't the best I've had in a hotel.
Facilities
8.0
The facilities are adequate, with cozy down duvets and fresh linen provided. The hotel offers laundry services.
Chester
United States,
November
2023
6.8/10
The hotel's rooms are always clean and in good condition, offering comfortable accommodation despite some noise issues from neighboring guests. The service is friendly and helpful, although there were occasional language barriers. The location, while not ideal for business travel, is conveniently close to Tanah Merah famous Bah Kut Teh outlet and seafood restaurants. The dining experience, particularly the breakfast buffet, was average but satisfactory. The facilities are adequate for a comfortable stay.
Rooms
8.0
The rooms are always in clean and good condition despite noise from other guests.
Service
7.0
The service is friendly and helpful, with occasional language difficulties.
Location
6.0
The location is convenient for local dining experiences, although not suited for business travelers.
Dining
6.0
The dining experience was satisfactory, with an average breakfast buffet.
Facilities
7.0
The facilities are adequate for a comfortable stay.
Clean
Noise issues
Frances
United States,
October
2023
6.8/10
The hotel offers basic comforts with clean, spacious rooms that come equipped with coffee making facilities, TV, and room service. There is a slight musky smell, but it's not unbearable. However, the proximity to the staircase can lead to noise disturbances when other guests slam doors.
Rooms
7.0
The rooms offer basic comforts with clean linen and a tea-making facility.
Service
8.0
I encountered some difficulty due to language barriers, but the staff was friendly and very helpful.
Location
6.0
The hotel is slightly out of the busy town, making it a peaceful location but not suitable for those on business trips. It's about a 10-minute drive to the city, with free parking available in a safe place.
Dining
5.0
The dining experience was adequate, but not exceptional. Main dishes tend to run out early in the morning.
Facilities
8.0
The hotel has all the essential facilities needed for a comfortable stay.
John
United States,
August
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, equipped with all the necessary facilities like coffee making, a TV, and room service, offering basic comforts and clean linen. However, the location was a bit disappointing as it was near the staircase, leading to too much noise when other guests slammed doors. Overall, a decent stay with some minor inconveniences.
Rooms
7.0
The room I stayed in was rather spacious, with comfortable beds and all the essential facilities.
Service
8.0
Although I had some difficulty with my English, the staff was accommodating and friendly, making my stay comfortable.
Location
6.0
The hotel's location was about a 10-minute drive to the city, which was convenient. However, it was a bit stuffy and smelly, needing some improvement.
Dining
8.0
The dining experience, particularly the authentic Italian pizza, was awesome, but there were minor issues like some dishes being unavailable early in the morning.
Facilities
7.0
The hotel offered decent facilities that met my basic needs during the stay.
comfortable beds
noisy location
Charles
United States,
August
2023
7.8/10
The hotel offers clean and comfortable rooms with friendly staff, in a great location close to dining options. However, the breakfast experience could be improved. Overall, a reasonable choice for the price.
Rooms
8.0
The rooms are always clean and in good condition, even when kids make a mess.
Service
9.0
The staff are super friendly and helpful.
Location
8.0
The hotel is about a 10-minute drive to the city, with free parking in a safe area.
Dining
7.0
The breakfast was plentiful but more catered to local tastes than Western.
Facilities
7.0
The hotel offers laundry services.
Robert
United States,
July
2023
7.4/10
The hotel is slightly out of the busy town, so it could put people off being about 3 kms out of the main town Sandakan, a must-visit destination. The rooms were large, light, clean, and comfortable, offering basic comforts like clean linen and a tea-making facility. The service was very friendly and super helpful, even though there was a bit of a language barrier. The location allows for evening walks and easy access to nearby attractions like Tanah Merah famous Bah Kut Teh outlet or seafood restaurant at Sim-sim, making it convenient for explorers.
Rooms
8.0
The rooms were spacious and comfortable, despite being near the staircase which resulted in noise when other guests slammed doors.
Service
9.0
The staff was very friendly and helpful, although I encountered some difficulty with the language barrier. The laundry service was efficient.
Location
7.0
The hotel's location, while not suitable for those on business trips, is still great for leisure travelers who want a slightly quieter spot out of the bustling town. You can easily access nearby attractions and restaurants.
Dining
6.0
The dining experience was decent, with a variety of local dishes catering more to local tastes than Western. However, arriving later in the morning left some main dishes already unavailable, affecting the overall experience.
Facilities
7.0
The facilities were well-maintained, but improvements could be made, such as changing the sofa and introducing air fresheners to combat the occasional stuffiness and smell in certain areas.
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